Effective Date: July 6, 2026

Florista Pearl Store ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect your data when you visit our website or purchase our products.

1. Information We Collect

When you contact us or place an order, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order history
• Payment information (processed securely by payment providers)
• Communications between you and our team

2. How We Use Your Information

Your information may be used to:

• Process and fulfill your orders
• Prepare export documentation
• Arrange international shipping
• Provide customer support
• Respond to inquiries
• Prevent fraud and unauthorized transactions
• Improve our products and services
• Comply with legal and regulatory requirements

3. Payment Information

Payments are securely processed through trusted third-party payment providers such as PayPal and other supported payment methods.

Florista Pearl Store does not store your complete credit card or banking information on our servers.

4. Sharing Your Information

We never sell or rent your personal information.

Your information may only be shared when necessary with trusted service providers involved in completing your order, including:

• International shipping companies
• Customs brokers
• Government agencies responsible for export documentation
• Phytosanitary inspection authorities
• Payment processing providers

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.

You may disable cookies through your browser settings at any time.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

While no online transmission is completely secure, we continuously strive to protect your information using industry-standard security practices.

7. Data Retention

We retain customer information only for as long as necessary to fulfill orders, provide customer support, maintain business records, and comply with applicable legal obligations.

8. Your Rights

Depending on your country or region, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information where legally permitted
• Object to certain processing activities
• Withdraw consent where applicable

9. Third-Party Services

Our website may contain links to third-party services or websites. We are not responsible for the privacy practices or content of external websites.

10. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be published on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through our official website or customer support channels.