Shipping policy
Shipping Policy
At FloristaPearl Garden Thailand, we ensure a smooth and reliable export process for your rare and exotic variegated plants. Our streamlined shipping system guarantees that your plants arrive quickly and in perfect condition.
1. Weekly Shipping Schedule
• We collect orders throughout the week and consolidate them for shipment every Saturday or Sunday.
• Due to our regular international customers, we have weekly export flights to ensure consistency and reliability.
2. Shipping Process
1. Flight to Miami Airport:
• All shipments are exported via the best available airlines to ensure plants reach Miami Airport quickly and safely.
• The estimated arrival at Miami Airport is typically on Tuesday.
2. Customs Clearance:
• Upon arrival at Miami, our dedicated broker handles all customs clearance processes using their permit.
• Customers do not need to provide any additional permits.
3. Last-Mile Delivery:
• Once cleared, your plants are delivered to your doorstep via UPS Express.
• UPS Express typically delivers within 1-3 business days, depending on the distance from Miami Airport.
• Customers in nearby areas may receive their plants by Wednesday or Thursday.
• Customers further away can expect delivery by Friday at the latest.
4. Tracking Information:
• Once UPS Express receives your shipment, we will share the tracking number with you for real-time updates.
3. Shipping Fees and Coverage
Our service includes:
• Professional packing to ensure plants arrive in pristine condition.
• Air cargo fees from Thailand to Miami Airport.
• Customs clearance managed by our Miami broker.
• Door-to-door delivery via UPS Express.
Note: Customers can order over 12 plants without any additional paperwork or permits. We handle everything for you!
4. How to Contact Us
If you encounter any shipping issues, delays, or need assistance:
• Instagram: @floristapearl
• Website: https://floristapearlstore.com/
• WhatsApp: +66 994141495
We will work closely with you to find the best solution.
Summary
• Orders are shipped every Sunday.
• Plants arrive at Miami Airport by Tuesday.
• Delivered via UPS Express to your home between Wednesday and Friday.
With FloristaPearl Garden Thailand, you can trust us to manage everything seamlessly – from packing and export to customs clearance and home delivery. Just place your order, sit back, and wait for your plants to arrive!